This is a failsafe built into the tool to prevent damage. The solution is to The tool will refuse to run on a newer SEP client.
Upon Windows restart, log back into the same profile. CleanWipe is designed to automatically relaunch post-boot to scrub any stubborn active memory processes or file locks. Once the final status screen says successful, click Finish . Enterprise Deployment and Troubleshooting
If you are a home user or do not have a Broadcom support account, do not hunt for the "CleanWipe 144" file. Use these safer, modern alternatives: cleanwipe 144 download new
The CleanWipe program was created by Symantec (now owned by Broadcom) to fully remove Symantec software from a computer or erase remnants of software that was previously uninstalled incorrectly. When a standard uninstall fails—often due to a forgotten password, corrupted installation, or missing uninstaller files—CleanWipe operates at a deep system level to eliminate all traces. It meticulously scans your system for all components of the security software, systematically removing files, folders, registry entries, and drivers to ensure no residual data is left behind.
: You should always use the latest version (currently aligning with the SEP 14.3/14.4 branch) to remove newer installations. Using an outdated version of CleanWipe on a newer version of SEP can cause unexpected system crashes. This is a failsafe built into the tool to prevent damage
: Always ensure you have a backup of your system or critical data before running deep removal tools that modify registry settings.
Running CleanWipe is a multi-step process that often requires at least one system reboot. How to get the CleanWipe tool (Endpoint Removal) CleanWipe is designed to automatically relaunch post-boot to
: Such tools overwrite data on a drive multiple times, making it virtually impossible to recover the original data. This process can involve writing patterns of 0s and 1s over the existing data.
: Administrators can find the CleanWipe.zip file directly on their SEPM server under the \Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools\CleanWipe directory.